FAQ

Browse the site and pick out a frame, give us your prescription and tell us what lenses and coatings you would like. We’ll take care of the rest!

We have a full tutorial on how to buy glasses online as well!

In short, we cut out the middlemen and retail costs while maintaining high quality standard. We complete all manufacturing under one roof and never cut corners on quality.

Our customer service team can fix your prescription as long as you reach out to us in a timely manner. Send an email to funwon845@gmail.com and let us know how we can help you with your order. Make sure to have the order number ready before contacting us. Head over to our Contact Us page for more info.

You absolutely can! Click TRY ON when you’ve found a pair of specs you like. It’ll take you to EyeTry, our virtual mirror. Just take a picture of yourself then upload and you can try on as many of our frames as you want.

Of course! In the product detail page select Buy Frame Only

We sure do. Come check out our Kids’ Eyeglasses.

Yes! We offer photochromic lenses and premium Transitions™ Adaptive® lenses. First select your eyeglasses frames and then select Light Adaptive during lenses coating section.

For bifocals, frames must be at least 28mm. Progressive lenses require a lens height of 30mm.

Knowing the right measurement for your frames is important when shopping for glasses online. Check the inside of the temple arm and there should be some numbers there. These numbers are your frame measurements. Check out our tutorial on how to read frame measurements so you can be sure your’re selecting glasses that fit you best.

If you can no longer read the numbers on the inside of your frame, you can always try measuring by hand. Just remember, when measuring frame width, you need to measure from temple screw to temple screw. For temple length you need to measure from the temple screw to the temple tip.

California Glasses offers quality lenses that are checked for perfection at every step of our manufacturing process. We offer full rim, semi-rimless, and rimless frames to fit every style and budget.

Unfortunately, no. Due to the way basic color tint and photochromic are applied, they cannot be applied to the same lens and you must choose one or the other.

Want to get some glasses and don’t require a prescription? Choose “Frame Only” option while in the product detail page.

You should also select this option if you plan on taking your frame to an optician and have your lenses fitted by them since California Glasses does not offer frames without lenses.

You can remove your lenses at home once your order has arrived.

You sure can! You can enter your order or tracking number in the Track Order section in your account.

Your order will be delivered within 7 – 14 business days. Your glasses will usually reach you faster, but may take the full 14 business days depending on the complexity of your prescription and the package you selected.

Our expert team can fix your prescription as long as you give  shoot us an email at funwon845@gmail.com with your order number and correct prescription within the hour of ordering.

Absolutely! When entering your prescription, click Add prism.

Our industry standard lenses are made of lightweight CR39 and polycarbonate plastic. Our quality lenses come in six different refractory indexes. See our Lenses page for more information.

Typically, 60% of the lens height is reserved for distance vision and 40% for reading

We use quality industry Flat Top 28 for all bifocals.

Sorry, but we are unable to sell lenses independent of their frame.

Unfortunately we are not currently affiliated with any insurance companies. However we can provide you with a detailed copy of your invoice along with our tax ID number so you may request for reimbursement from your insurance company.

We are covered under FSA and HSA however. You can shop using your FSA debit card, we can provide you with a detailed receipt for you to submit.

We accept AMEX, Visa, Discover, MasterCard and PayPal payments.

We use Paypal Pro as our payment processor. Paypal is one of the most secure payment platform in the industry . All transactions are actually sent to paypal to process, we do not see your credit card information on our end.

You can download a detailed sales invoice by accessing the My Orders section of your account page.

Sorry, but we do not allow multiple discounts. That means only one coupon per purchase. Also, coupons cannot be applied to any items that are currently on marked down or on sale. If you have a several items in your cart, promotional codes will only be applied to full-priced items.

At CA Glasses, we guarantee the quality of our eyewears. If you are not happy with your glasses, simply contact us for a refund or a replacement.

CA Glasses has a 30-Day Fit & Style guarantee which allows customers to make an equal exchange or return with no questions asked.

Our 365-Day Product Guarantee means Customers are eligible for a one-time replacement pair within 12 months. A one-time replacement pair will be only issued if there are clear defects in material and workmanship.

Product warranty does not cover damage caused by accidents, negligence, or improper care.

No refund if customer entered prescription incorrectly, We strongly recommend you to email your prescription to funwon845@gmail.com after submitting the order, so we can make your glasses accordngly

1. Obtain an Authorization Return Email by contacting our Customer Service.
2. Send your glasses back to us and provide our Customer Service with the delivery confirmation number.
3. Once we receive your delivery confirmation number, you will either receive a refund within 3-5 business days or be sent a replacement

If you decide to replace your glasses with a new pair of higher value, the difference you are responsible for covering the difference.
And of course if you decide to replace your glasses with a new pair of lesser value, we will refund you the difference.
Customers are responsible for shipping and handling costs when returning glasses after your 14-day Fit & Style Guarantee has expired.